SHIPPING POLICY

AUSTRALIAN ORDERS

We offer 2 options for shipping Australian orders with our partner Australia Post.

  • Standard Shipping 3 -4 days - $8.95
  • Express Shipping 1-2 days - $12.95
  • Orders are packed & dispatched within 1-3 business days.

INTERNATIONAL ORDERS

  • We ship worldwide, shipments should arrive within 4-15 business days after dispatch.
  • A flat rate of AUD $24.95 applies.
  • Orders are packed & dispatched within 1-3 business days.

PLEASE NOTE:

  • Once distributed, addresses cannot be changed. If a delivery attempt has been made and the item is returned to us, you will be required to pay for re-delivery. To prevent this from happening, please check for any delivery attempt notifications left.
  • We are not liable for any items lost in the post, it is up to the customer to call the postal service to track and locate missing items. We are also not liable for errors made by Australia Post or any of our service carriers.
  • Stock is subject to availability and some stock may sell out after time of purchase due to processing time frames. We will ensure to notify the customer within 2-3 working days. The customer will then be given the option of proceeding with or cancelling the order.
  • Delivery times are estimates only and unfortunately cannot be guaranteed.
  • You will be liable for all import duties, customs and taxes levied by your country where your order is being shipped to. These will be due at the point of, or after delivery. We are not liable for these charges and unfortunately we cannot reimburse or refunded these costs. If you are unsure of the charges, please contact your local customs office to find out more information.
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